01
Charity Partner
For Canadian registered charities seeking approved fundraising and community opportunities.
Become a charity partner
LIVE CUSTOMS
Partner With Live
Together, we can turn purchases, fundraising, sponsorships and community participation into meaningful support.
LIVE CUSTOMS
Together, we can do more.
Live Customs creates opportunities for charities, nonprofits, community groups and sponsors to participate in fundraising, community programs and support initiatives.
Important: Live Customs is not represented as a registered charity unless expressly stated. Charitable status and official donation receipting are governed by applicable Canadian requirements.
CHOOSE YOUR PARTNERSHIP
There are different ways to work with Live.
We work with registered charities, eligible nonprofits and community organizations, and business sponsors through programs appropriate to each relationship.
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Community & Nonprofit Partner
For eligible nonprofit organizations and community groups participating in appropriate Live programs.
Register your organization03
Sponsor
For businesses and organizations that want to support Live programs and community initiatives.
Become a sponsorHOW IT WORKS
From partnership to impact.
A clear process helps everyone understand what happens before, during and after a campaign.
Apply
Tell us about your organization, mission and goals.
Verify
We review the information provided and verify applicable organizational information.
Approve
Approved partners enter the applicable Live partnership arrangement.
Build
Create an approved campaign, fundraising initiative or community program.
Engage
Connect with supporters through Live's platform and community channels.
Report
Campaign and program activity is documented according to the applicable terms.
Impact
Show the community what was accomplished.
Approval, documentation, reporting and any financial arrangements depend on the specific program and written partnership terms.
COMMUNITY PROGRAMS
Build support around the needs of your community.
Live can work with approved partners on fundraising, sponsorship and community initiatives.
01
FOOD SUPPORT
Support initiatives that help connect people and families with food resources.
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FAMILY SUPPORT
Help approved programs provide practical support and opportunities to families.
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COMMUNITY PROGRAMS
Collaborate on local initiatives, events and community-building activities.
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FUNDRAISING
Create clearly defined campaigns with transparent terms and reporting.
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SPONSORSHIP
Businesses can support programs through sponsorship and community partnerships.
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VOLUNTEER
Connect people who want to contribute time, skills and energy.
TRANSPARENCY
Know what the campaign is supporting.
Each campaign should clearly communicate who is involved, what is being supported, how the campaign works and what it accomplished.
WHO
Who is involved
The people and organizations behind the work.
Identify the partner, sponsor, organization or community participants connected to the campaign.
WHAT
What is supported
Define the purpose before the campaign begins.
Explain the program, need, product, service or community activity the campaign is intended to support.
HOW
How it works
Make the campaign model understandable.
Explain the roles, funding flow, responsibilities, approved uses and reporting process in clear language.
IMPACT
What changed
Show what was accomplished.
Share documented activity, outcomes and available campaign information so supporters can understand the impact.
Campaign figures and outcome information are updated according to the reporting information available for the campaign.
PARTNER INFORMATION
Clear rules. Clear responsibilities. Clear communication.
The applicable partnership agreement and program rules define the responsibilities of Live and each approved partner.
Donation & Receipting
Live Customs does not issue official charitable donation receipts. A qualifying charity is responsible for determining whether a gift qualifies for receipting and for issuing the receipt where applicable.
Partner Responsibility
Partners remain responsible for their own legal, regulatory and organizational obligations. The applicable partnership agreement defines the responsibilities of Live and the partner.
Privacy
Live collects and uses partner information for application, verification, administration, communications, reporting and other appropriate purposes described in its Privacy Policy.
Provincial Requirements
Fundraising, gaming and other regulated activities can have provincial or territorial requirements. Partners are responsible for obtaining applicable licences and complying with applicable laws.
Nonprofit Participation
Nonprofit and community participation does not create registered charitable status or charitable receipting privileges.
Written Agreements
Approved partnerships may require a written agreement covering the program, responsibilities, financial arrangements, marketing, privacy, reporting and termination.
Campaign Communications
Public-facing campaign language should accurately describe the participating organizations, purpose, funding or purchase model, and any applicable restrictions.
Reporting
Where reporting is required, campaign activity and available outcomes should be documented according to the applicable agreement and reporting schedule.
FAQ
Frequently asked questions
These answers describe the general Live partnership model. The applicable agreement and program rules govern each approved relationship.
Does Live Customs issue charitable donation receipts?
No. Live Customs does not issue official charitable donation receipts.
Can a registered charity participate?
Yes. Canadian registered charities may apply for appropriate Live programs and are subject to the applicable partnership terms.
Can a nonprofit participate?
Eligible nonprofits and community organizations may apply for appropriate programs. Participation does not create charitable status.
Does buying a Live product automatically create a tax receipt?
No. A product purchase is not automatically a charitable donation. The applicable campaign terms and CRA requirements determine the treatment of a contribution.
Does applying guarantee acceptance?
No. Applications are subject to review and approval.
Can Live operate with partners outside Ontario?
Yes, the program can be designed for organizations across Canada, subject to applicable provincial and territorial requirements.
What information is needed to apply?
Applicants should be prepared to provide organizational information, contact details, program goals and any supporting information requested during review.
Will there be a written agreement?
Approved partnerships may require a written agreement that sets out the program, responsibilities, financial arrangements, communications, reporting and other applicable terms.
Can sponsors participate without being a charity?
Yes. Businesses and organizations may participate through sponsorship and other approved community partnership arrangements that do not represent them as charities.
Where can I start?
Choose the pathway that matches your organization: charity partner, community/nonprofit partner or sponsor. You can also contact Live for program questions.
READY TO WORK WITH LIVE?
Let's build something meaningful together.
Tell us about your organization, your community and what you would like to accomplish.